Below we highlight 4 reasons why you should consider Powrhouse for your new heat pump hot water unit.
1. Clear Advice
Heat pump hot water is complex. I’ve lost count of the number of times customers have called me, said they started searching information on Google and got lost.
Enter the Powrhouse team!
We strive to explain the benefits of heat pump hot water and all the factors you need to consider: tank size, makes and models, installation, rebates, running costs, integrating with solar.
We’ve researched everything there is to know about heat pump hot water and we’re here to help explain it to you clearly.
2. Excellent Service
We strive to make our customers happy.
Our reviews speak for themselves (they’re all genuine and we don’t offer any incentives for positive reviews).
This is one of my favourites.

But with over 500 installations, occasionally things do go wrong. If things do go wrong, we’re not going to run away as soon as the job is done. We’ll work with customers to fix any issues asap.
3. Pricing
Here’s why our pricing is so tight:
- Electrification over profit – we are motivated more by helping households electrify than making millions. We keep heat pumps affordable, so we can all transition away from dirty fossil fuels as quickly as possible.
- Volume discounts – we are one of the largest installers in Victoria, so we access volume discounts for certain stock. We pass these discounts on to our customers.
- Maximise rebates – many installers use third-party groups to help them claim rebates (less paperwork), but we’ve gone the extra mile to claim these rebates directly and get the best value for our rebates, again passing on discounts to customers.
One thing we will not tighten is the value of our installations. We pay our installers well and we don’t take shortcuts. We’ve previously used some cheaper installers but we quickly realised a noticeable difference in quality. The old adage rings true – you get what you pay for.
4. Powrhouse Donations
Electrification is a wonderful way to save energy bills, but not everyone can afford the upfront cost, potentially being stuck in a vicious cycle of increasing energy bills and unable to afford more efficient replacements. We have an initiative where for every 10 heat pump hot water units we sell, we donate 1 to people in need. See here for more information: Powrhouse Donating Heat Pumps. By supporting us, you’ll help us support those that need it most.
If you’re considering a heat pump hot water unit, or switching to electric heating, we’re confident you too will be a happy Powrhouse customer. Please feel free to get in touch for more information.

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